Saver
To start delegating.
€ 225/month + VAT
- Up to 5 hours a month
- 1 user
- WhatsApp support
- Document storage
The Work Behind
Your Private Office · Anywhere in Italy
We stand behind. You move forward.
The Work Behind is a boutique team in Milan that takes care of the practical side of working and living in Italy: a private office for executives and their families, virtual assistants by the hour and Executive Assistants recruiting.
Three services, one team
Choose the one you need. Each works on its own.
Private Office
For executives, founders and families who live or work in Italy. Local support on the ground: housing, paperwork, trusted professionals, household staff.
Virtual Assistant
For busy professionals. Help with calendar, travel, inbox and admin, in plans of 5, 10 or 15 hours a month.
For a few selected clients, for nowRecruiting
For those who need an Executive or Personal Assistant, and for assistants looking for the right role. Free for assistants.
What we do
We are the local support for people who work and live in Italy. We tell you what comes first and what can wait, we introduce you to trusted professionals from our network, and we take care of the practical work.
Who we are
We have worked inside Executive Offices and we speak their language. We are advisory: not a relocation company, not a concierge. Behind every extraordinary executive, there is extraordinary work. That is The Work Behind.
So many questions. One team with the answers.
Moving, settling, running a household in Italy: ask us, we take care of it.
We make it easy.
How it works
01
Tell us what you need
A short email is enough.
02
We shape the support
A plan, a project or the right person.
03
We get it done
And you get your time back.
Not sure where to start? We make it easy.
Write to us. We will point you to the right place.
Virtual Assistant
Your Virtual Assistant, always by your side.
Focus on what really matters. Our virtual assistants handle the rest for you.
At the moment this service is open to a small number of selected clients. Write to us to be considered.
Find your plan
The service
How it works
01
Share your needs
We help you identify the skills and traits that will make your assistant a perfect fit.
02
We find your match
Our team will assign the virtual assistant best suited to your needs.
03
Onboarding and delegation
Meet your assistant in a virtual onboarding and delegate your first tasks.
04
Save time
Use your virtual assistant to delegate effectively and save more time.
Benefits
Why choose us
Top-level assistants
Our virtual assistants are chosen through a rigorous selection process to always offer a high-level service.
Active within days
No waiting. Your assistant will be up and running within days, ready to support you.
Scalable and flexible
Cancel whenever you like. Increase or reduce your hours as your needs change. No long-term contract.
Free time
Increase your free time by handing over small tasks that would take up your valuable time.
AI speeds up the work. People make the difference.
We use artificial intelligence tools to work faster and more efficiently, but behind every activity there are real people with experience, method and the ability to make decisions.
Plans
Discover our subscription plans
Open to a few selected clients at the moment. Contact us to be considered.
Every plan includes a number of hours per month. A task is a request: the time it takes is deducted from your hours. Hours apply to the current month.
Plus
A few requests every month at a modest cost.
€ 450/month + VAT
- Up to 10 hours a month
- 1 user
- WhatsApp support
- Document storage
- Calendar management
Pro
Ongoing support, including calendar and travel.
€ 675/month + VAT
- Up to 15 hours a month
- Everything in Plus
- Travel organisation
Amounts in euro, plus VAT. Need more hours in a month? Extra hours are €45 each. We take a limited number of clients at a time. At the moment we do not handle medical reimbursements.
Your plan
Pay the first month, then complete your registration. Your plan starts as soon as we have scheduled your first intro call. When it is time to renew, we send you a renewal link, and you choose whether to renew for 3 or 12 months.
Service hours
When we are available.
Working hoursMonday to Friday, 9:00–18:00 (Italian time)
Response timeWithin 4 working hours
Out of hoursRequests sent outside working hours are picked up the next working day
FAQ
What are your working hours and response times?
We work Monday to Friday, 9:00–18:00 Italian time, and reply within 4 working hours. Requests sent outside working hours are picked up the next working day.
How do I start?
Email hello@theworkbehind.com and we will get back to you shortly to choose the right plan.
How do the hours work?
Every plan includes a number of hours per month. When you request a task, the time spent is deducted. Once your hours are used, you can upgrade or wait for the next month. Unused hours do not carry over.
Do you handle medical reimbursements?
Not at the moment. We do not handle medical reimbursements.
How do I pay?
Choose your plan on this page and pay with PayPal. The first payment covers the first month. Then add your details to complete the registration. Your plan starts as soon as we have scheduled your first intro call. Prefer a bank transfer? Write to us and we send you the details. Prices include taxes.
How do I renew or cancel?
Your plan is paid in advance and never renews on its own, so there is nothing to cancel. Before it ends we send you a renewal link, and you choose whether to renew for 3 or 12 months. If you do not renew, the plan simply ends. Your monthly hours reset on the 1st of each month.
How will we communicate?
Until our AI-enhanced instant chat app launches, the service is handled through WhatsApp and a dedicated email.
Get started
It is time to free up time for what really matters.
Tell us what you need. We will contact you shortly to choose the plan that suits you best.
Private Office · Italy
We stand behind. You move forward.
Your business is global. Execution remains local. We are the local extension of your Executive Office in Italy: discreet, practical, trusted.
Our services
Three services. One flexible way to make life work.
Three complementary services, designed to meet different needs and to work seamlessly together. For executives relocating to Italy, Arrive & Settle provides the essential support to get started. From there, clients can draw on Always at Hand and Make It Happen whenever they need an extra pair of hands. They can also be engaged independently, by individuals, families, executives and businesses already based in Italy.
Service 1
Arrive & Settle
For executives and managers newly arrived in Italy
Tax code, bank, home, insurance, staff and the practicalities of everyday life. We help you set priorities, navigate the unfamiliar and connect you with trusted professionals from our network.
A focused set-up for a smooth start in Italy.
Arrival Set-Up€5,500 + VAT
Service 2
Always at Hand
Day-to-day personal and office support, whenever you need it
We handle the practical details, make introductions and help solve the questions that come up. A flexible retainer keeps us at hand, so you have someone who already knows your world.
Need more hands-on support? Add the hours of a Virtual Assistant plan.
Retainer€14,500 a year + VAT · Virtual Assistant support on request
Service 3
Make It Happen
Special projects, from idea to execution
A home renovation, a new office, a CEO office to create, a team to assemble. We structure the project, coordinate the right people and keep things moving.
A project manager follows it from start to finish: one point of contact, one less thing to manage.
Special Projectsfrom €3,700 a month + VAT, depending on scope
Start where you need us. Stay as long as you need us. For a newly arrived executive, the journey might begin with Arrive & Settle, then continue with Always at Hand and Make It Happen as needs evolve. But there is no fixed sequence: you can choose one service, combine two, or use all three, depending on what is happening in your life or business.
Amounts in euro, plus VAT.
Learn more
We are advisory. We orient you, tell you what comes first and what can wait, and put you in touch with the right professionals. Open a card to read more.
Who we are
An Executive Infrastructure company.
We build the invisible infrastructure that allows extraordinary people to succeed: a home, an office, a trusted team, reliable suppliers, relationships. It is often the difference between a smooth transition and months of frustration.
We are advisory. We guide you, tell you what is needed and in what order, and connect you with the right professionals.
- Relocation company
- Concierge
- Project managers
- Executive Assistant
Our belief
Business has become global. Execution remains local.
Executives no longer build their careers, businesses and families in one city or even one country. They acquire properties abroad, establish new offices, invest internationally and relocate their families across borders. Every new country requires trusted people, reliable partners, operational systems and countless decisions.
Most Executive Offices are exceptionally good at supporting their executives. What they often lack is a trusted local operating partner capable of delivering the same standard of excellence on the ground. That is why The Work Behind exists.
How we can help
A concrete problem, the right professional.
- You have arrived in Italy but you do not have a tax code.We connect you with the professional who handles the process and tell you what to prepare.
- You have bought a home but you need insurance.We introduce a trusted insurance adviser, who assesses the right cover for your home.
- You are looking for a nanny, or you have one but need to sort out the contract.We point you to the right people for the search, and for a contract in line with Italian rules.
And everything else a working life and office in Italy needs. We help you get in touch with the right professionals.
What we build
Three pillars: people, processes, AI.
People
We find the right Executive Assistant and Personal Assistant for your Family Office or Executive Office. We also curate a network of professionals we trust. Trust is not outsourced. It is built.
- Executive Assistants
- Personal Assistants
- Family Office assistants
Processes
We help give structure to the office, so it keeps working long after the project is complete.
AI
AI does not replace people. It amplifies them. We use it to make the office faster and more accurate.
Who we serve
For those who lead, and those who support them.
- CEOs
- Founders
- Entrepreneurs
- Private Equity professionals
- Family Offices
- Executive Assistants
- Chiefs of Staff
- International HR teams
We understand Executive Offices because we have worked inside them. We speak their language and know their standards.
Costs
Choose how much support you want.
What is a Private Office? Most Executive Offices are exceptionally good at supporting their executive. What they often lack is a trusted partner on the ground in Italy. We become the local extension of your Executive Office. You may already have an assistant, but she cannot be here, and she may leave. We are the person you can call: we tell you what comes first and what can wait, and we introduce you to the right professionals from our network (tax, legal, notary, banking, property, schools, staff). We advise and coordinate. We do not replace your Executive Office. We strengthen it. We do not create dependency. We create capability. If you also want an assistant for your day-to-day, you add the hours of a Virtual Assistant plan.
Find your support
Arrival set-up
You have just arrived and need your life and office in order.
€ 5,500 once + VAT
- A written plan in 4 weeks: what comes first and what can wait (bank, home, tax code, staff)
- Introductions to the right professionals from our network, who quote through us
Not included: scheduling and travel organisation, following the work of the professionals, visas and immigration
Contact us on WhatsAppPrivate Office retainer
Local support for those who already have an assistant.
€ 14,500 a year + VAT
- Up to 15 hours a month of our time
- For example: a monthly meeting, introductions and follow-up with the professionals you need, answers to your questions on bank, home, tax, staff, schools
- One channel (email or WhatsApp), reply within 1 to 2 working days
- Annual contract
This is support, not a personal assistant. Not included: calendar, appointments, travel, errands, carrying out tasks for you, following the work of the professionals. For these there is a separate offer.
Contact us on WhatsAppAn assistant alongside
If you also want an assistant for your day-to-day.
+ € 225 to 675 a month + VAT
- The retainer, plus the hours of a Virtual Assistant plan (5, 10 or 15 hours a month)
- For a different need, we talk and agree a custom plan
Special project
A project manager for one project.
from € 3,700/month + VAT
- A project manager follows it for you: a renovation, a move, opening an office
- Scope and cost agreed in a written quote
- To be discussed with you
Travel
A special travel agent at your disposal.
To be discussed
- A travel agent for your trips, at your disposal
- Scope and cost agreed with you
Amounts in euro, plus VAT. Professionals from our network (lawyers, agents, insurers…) quote through us. Their fees are confirmed in advance, shown separately and invoiced by The Work Behind.
Need an assistant of your own?
We help you recruit your assistant in Italy: we search, assess and place the right person.
Talk to us about a placementHow can we help?
Tell us in a few lines what you need: a home, a tax code, a bank, a housekeeper, a renovation, an office. We will tell you what comes first and who can help.
Contact
AvailabilityMonday to Friday, 9:00–18:00 (Italian time)
Meeting requestsReply within 1 working day
Assistant alongsideA Virtual Assistant plan, or a custom one
We don’t replace your Executive Office. We strengthen it.
Write to us for a first private meeting. We will reply as soon as possible.
Recruiting
The right assistant, in the right place.
We recruit Executive and Personal Assistants for executives, founders and Family Offices in Italy, and we meet assistants who want to work with them.
Active searchesNone at the moment
Introductory interviewsYes, by application
For employers
Need an assistant of your own?
We recruit your Executive or Personal Assistant in Italy: we search, assess and place the right person. We receive a referral fee, calculated as a percentage of the assistant’s annual gross pay (before taxes) and confirmed in a written quote.
01
We listen
A private meeting to understand the role, your way of working and the person you need.
02
We search and assess
We start from the profiles we already know and meet them first.
03
We place
You meet the shortlist and choose. We can support the first weeks.
Need support while you search?
Tell us what you need. If our standard services do not cover it, we agree a custom plan.
Talk to ushello@theworkbehind.comEmail us
For assistants
Are you an assistant?
Executive, Personal or Virtual Assistant: join the team, or stay independent with a partner behind you.
Looking for a full-time role instead? Apply as an Executive Assistant.
Full-time roles · free for candidates
Apply as an Executive Assistant
To be considered for placements with our clients. Fill in the form below and add a link to your CV.
We reply to every application within 10 working days. You can also write to us at hello@theworkbehind.com.
Who we meet
Professionals who work alongside those who lead.
Executive Assistants, Personal Assistants and Family Office assistants. We work in Italian and English and look for people who are discreet, organised and used to roles where nothing can be left behind.
How it works
An interview today, an offer when one fits.
01
You write to us
You fill in the form and add a link to your CV.
02
Introductory interview
An online conversation to understand your experience, your way of working and what you are looking for.
03
You join our network
If your profile fits what our clients look for, we stay in touch.
04
When a search opens
We contact first the profiles we already know that match the client’s request.
An interview does not guarantee a placement. The service is free for candidates.
Apply
Write to us, even if there is no open search today.
Use the form above, or write to us with “Executive Assistant application” in the subject line. We will reply to arrange an introductory interview.
hello@theworkbehind.comEmail us
By sending your application you consent to the processing of your personal data for selection purposes.
Virtual Assistants · Join us
Join the team.
We are looking for virtual assistants to support, remotely, the clients of our service: calendars, email, documents and day-to-day organisation. Prefer to keep your own clients? You can stay independent and have a team behind you.
Two ways to join
Join our team, or stay independent with a partner behind you.
Team
Join the team
You support, remotely, the clients of our Virtual Assistant service. We assign the clients and the hours, you invoice us as a freelancer.
FreePartner membership benefits included for team members
Partner
Looking for a partner, but want to stay independent?
That is Partner membership, for Virtual Assistants who work with their own clients. Access to our network of vetted suppliers and to member discounts.
€180 per year + VATafter the introductory interview
How Partner membership works
Partner membership is for Virtual Assistants who already have their own clients, or want to build them, and would like to work with the structure of a team behind them. You stay independent. We give you the tools and the network.
What you get
- Access to our network of vetted suppliers in Italy, to recommend to your own clients
- Member discounts with selected partners
- Masterclasses and meetings with the community, announced in our newsletter
Who it is for
- Virtual Assistants with their own clients
- Assistants who want a reliable local network in Italy
- Professionals who prefer to stay independent
How to join
- Apply with the form below and choose Partner membership
- We schedule a short introductory interview
- After the interview you pay the annual fee of €180 + VAT
Join our newsletter
Masterclasses and meetings are announced to our newsletter first. Subscribe, it is free.
Partner membership gives you tools and a network. It does not include or promise work from The Work Behind. Assistants who join the team have the membership benefits included at no cost.
Working with The Work Behind
Apply as a Virtual Assistant
To support, remotely, the clients of our virtual assistant service. Fill in the form below and add a link to your CV.
We reply to every application within 10 working days. You can also write to us at hello@theworkbehind.com.
Who we look for
People who love bringing order.
Our clients are professionals and small businesses who want to free up time. They need calendars, email, documents, organisation and continuity. We work in Italian and, where needed, in English.
Reliability
You do what you say, when you said you would.
Precision
Attention to detail and discretion with client information.
Initiative
Anticipating needs, and using AI tools well.
How it works
You write, we get to know each other.
01
You write to us
You fill in the form and add a link to your CV.
02
Introductory interview
An online conversation to learn about your experience and your way of working.
03
We match you with clients
If your profile fits what we need, we contact you when a suitable engagement opens.
An interview does not guarantee an engagement.
Apply
Tell us who you are and how you work.
Use the form above, or write to us with “Virtual Assistant application” in the subject line. We will reply to arrange an interview.
hello@theworkbehind.comEmail us
By sending your application you consent to the processing of your personal data for selection purposes.